Frequently Asked Questions
Why an active online presence is important for any business to have?
What good is a storefront business on a street no one travels through? The answer to that is: NO GOOD! That is the same mentality that should be used when it comes to have an active online presence. Having an online presence can be accomplished in a few ways: having a website and/or through social media channels. There are benefits to having both. Websites provide the opportunity for customers to view and read about a company’s products and services before coming to the store or deciding to click the “buy now” button. Customers are able to gain more insight about a company, their policies, and a description of their products and services all by visiting the website instead of the customer calling and personally asking those questions. In essence, your website works for you! A professionally crafted website, will gain you a customer 80% of the time.
I have a website, should I have social media accounts as well?
Websites and social media have created an opportunity for your business to do more and reach more people faster than you can drive around the world and distribute flyers and posters. A website and social media channels are a start, but to continue to reach more potential customers you have to remain actively seeking them and waving your flag to let them know that your business is still in business. Do you want to increase your sales or business awareness? If so, you should have an active website today!
What does it mean to have a responsive design?
Simply put, it means that a website design/layout will adapt to the user’s web browser. No longer do you need a separate mobile website or additional plugin, you can get those results with a responsive theme.
Do we offer support? Is there a Maintenance and Support Policy (MSP), I should be aware of?
Yes we offer website maintenance and website support services. Our MSP can be found at: http://websitemania.net/maintenance-and-support-policy.
How do I submit files for my logo or web development project?
Once your project has been approved, your account manager will provide you with login information to access the client portal to upload your files to our website.
